Credit Acceptance Corporation Consumer Loan Complaint

Vehicle loan Problems when you are unable to pay

Credit Acceptance Corporation Consumer Loan department,

Vehicle loan Problems when you are unable to pay North Carolina

I would like to obtain help with understanding how my finance company is calculating payments and the amount of time a payment is late. in - I was $640.00 behind on my payment. On - - my vehicle was reposessed. On - - I paid $750.00 to have my car returned. That according to them left me awith a $100.00 credit. A few days later they were charged a $250.00 repo fee. That left $150.00 of repo fee, not payment owed. I then made payment for - on - -. of my standard payment of -. Still leaving the repo fee owed. I am not disputing owing the repo fee, I just dont feel that the fee should be accounted into my days behind on my regular payment as they are - seperate items. Since the company is counting the repo fee as a past due payment, they are claimim=ng that my entire payment is more than 40 days past due, which is not the case. My standard payment of - was due on - - when I paid - payment but because they are counting repo fee as part of my payment, they are unwilling to offer an extention for my standard payment.

Credit Acceptance Corporation customer in North Carolina
Mar 07, 2016

* Source: CFPB Complaint Database

Credit Acceptance Corporation response to complaint:
Closed with explanation

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