R.M. Galicia, Inc. Consumer Loan Complaint

R.M. Galicia, Inc. Consumer Loan department,

Installment loan Problems when you are unable to pay California

We had set up a payment automatically through our Debit Card from - with - - Hospital, and because our bank sent us a new Debit Card ( when - and - - were hacked and all banks sent new cards to customers affected ), our payment did not go through with the Old/Cancelled debit card, but we did n't know it at the moment it happened. My husband went ahead and made the payment and brought the account current, but I received a 30 day past due mark of delinquency on my credit. I disputed this through -, but I have not seen any updates and no responses from Progressive Management S Address : - - - - - -, - -, CA -. Phone # -. They are the Collections agency for -. I would like the 30 day mark deleted from my credit record, since it was an error, not a missed payment. thank you,