Barclays PLC Credit Card Complaint

Identity theft / Fraud / Embezzlement

Barclays PLC Credit card department,

Identity theft / Fraud / Embezzlement Georgia

I had a credit card account with Barclay which was closed a year ago ( - - ). The online account even shows " This account is closed. Website functionality will be limited. '' Last month ( - - ) I suddenly got a statement via email showing that I owe $35.00 from a fraudulent purchase. I called customer service and explained that this account was closed and that they should remove the charge and really close the account. I was told again that the account is closed and that the charge will be removed. Yet, this week ( - - ) I received another email alert for the same charge.

Barclays PLC customer in Georgia
Mar 05, 2016

* Source: CFPB Complaint Database

Barclays PLC response to complaint:
Closed with monetary relief

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