Fidelity National Information Services, Inc. (FNIS) Credit Reporting Complaint

Incorrect information on credit report information is not mine

Fidelity National Information Services, Inc. (FNIS) Credit reporting department,

Incorrect information on credit report Information is not mine New York

The reason I am complaining to day is because I went to - - union to close on a loan and when they went to establish membership for me and got a copy of my chexsystems file they denied me based on information that they received from Chexsystems. - is saying that there is an account with - - reporting a $52.00 charge off. I have never conducted business with this company and I called them to verify with my social if they have me in there system? and they had no record of any account with my social. I contacted the chex systems phone number and gave the representative my information and he was able to pull up my file but found no record of any account reporting a charge off in my name. The bank is requesting a letter from chex systems stating that their are no negative charge offs showing on my report. Chex systems is telling me they will be mailing me my file but this is not going to help me as I am on a time limit in approval for this loan that I have been approved. My father and my brother carry the same name and I am afraid that my information might be getting mixed when financial institutions pull my file. This needs to be addressed with chexsystems.

Fidelity National Information Services, Inc. (FNIS) customer in New York
Mar 03, 2016

* Source: CFPB Complaint Database

Fidelity National Information Services, Inc. (FNIS) response to complaint:
Closed with explanation

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