Bank of America Money Transfers Complaint

Domestic (US) money transfer Fraud or scam

Bank of America Money transfers department,

Domestic (US) money transfer Fraud or scam Florida

On -/-/2016 I received an email from my boss authorizing me to send a wire in the amount of $21000.00 to a consultant. I sent the wire and when I confirmed this with my boss, he told me he had never sent that email. My IT department informed me that the email was a " spoof '' that came from a - address in Louisiana. I immediately informed Bank of America and put through a request to recall the wire. BOA informed me that they had recalled it and gave me a recall # to confirm. Today, BOA says they have still not recovered the amount yet. The wire was sent to an account at - Bank - in - -, MN.

Bank of America customer in Florida
Mar 03, 2016

* Source: CFPB Complaint Database

Bank of America response to complaint:
Closed with explanation

Consumer disputes how Bank of America handled their complaint

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Contact Bank of America

https://www.bankofamerica.com/
(704) 386-5681
100 N Tryon St Ste 220
Charlotte NC 28202
Bank of America
Bank of America

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