CIT Bank National Association Mortgage Complaint

Conventional adjustable mortgage (ARM) Loan modification,collection,foreclosure

CIT Bank National Association Mortgage department,

Conventional adjustable mortgage (ARM) Loan modification,collection,foreclosure Florida

I have a mortgage with Indymac bank which was bought by Onewest Bank Reo, LLC, my house entered in foreclosure in 2009, I received a offer from the bank to make 3 payments, after the last one we agreed to set a permanent modification, I made the on time payments by they returned my last one and I was told that they just change their maid despite that we had a signed agreement, after that unfair situation I keep trying to obtain a loan modification and they asked for documents that I sent accordingly, most of the times they responded that they did not received them, despite that we sent them by certified mail. In the foreclosure court their argument was that I did not qualify for modification but they never provided me with that information or the reasons for their denial, but the National Mortgage Settlement reinforces obligations on Onewest Bank Reo , Llc., to follow the HAMP guidelines, and in my case those guidelines never were followed, my house still in foreclosure and the bank did not submitted any information that justify my modification denial.

CIT Bank National Association customer in Florida
Feb 29, 2016

* Source: CFPB Complaint Database

CIT Bank National Association response to complaint:
Closed with explanation

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