Synchrony Financial Credit Card Complaint

Synchrony Financial Credit card department,

Billing statement California

I opened an account with Amazon.com in - - for an Amazon Store Card through Synchrony Bank. I made a payment on - -, - for $100.00, however, it was before the bank had produced my first monthly statement on - -. This satisfied my - payment. The billing cycle is 28 days long, meaning the billing cycle should have gone from - - - - -, -. Unfortunately, when I logged into my online account Today, - -, - to make my monthly payment, I was shocked to see in large red letters " 3 Days Late '' at the top of the page. I never received a monthly statement explaining this error in arithmetic. When I called their customer service, I was told my payment had been set for the - of every month, which I never consented to, was notified of, or was made aware of. Clearly, this was not the case when I made my payment the previous month, since there had not even been a statement made available yet. The customer service representative removed the $25.00 Late Fee that was charged to my account, however, it will still appear on my credit report as a late payment.