Citibank Prepaid card department,
Other special purpose card Managing, opening, or closing account Georgia
Received this visa debit prepaid card for $60.00 as part of a promotion from - -. The issuing bank is Citi. The card expired and according to your website we should request a replacement since the funds do n't expire for 5 years. Contacted Citi customer service at -. We were told sorry. First spoke with an agent named - and then a supervisor named -. Thanks in advance for your time and attention to this matter.
Citibank customer in Georgia
Feb 17, 2016
* Source: CFPB Complaint Database
Citibank response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | http://online.citibank.com/ |
Phone | 800-870-1073 |
Address | 701 E 60th St N Sioux Falls ND 57104 |
Citibank | |
Citibank |
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