Citibank Prepaid Card Complaint

Other special purpose card Managing, opening, or closing account

Citibank Prepaid card department,

Other special purpose card Managing, opening, or closing account Georgia

Received this visa debit prepaid card for $60.00 as part of a promotion from - -. The issuing bank is Citi. The card expired and according to your website we should request a replacement since the funds do n't expire for 5 years. Contacted Citi customer service at -. We were told sorry. First spoke with an agent named - and then a supervisor named -. Thanks in advance for your time and attention to this matter.

Citibank customer in Georgia
Feb 17, 2016

* Source: CFPB Complaint Database

Citibank response to complaint:
Closed with explanation

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Contact Citibank

http://online.citibank.com/
800-870-1073
701 E 60th St N
Sioux Falls ND 57104
Citibank
Citibank

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