Regions Financial Corporation Mortgage Complaint

Regions Financial Corporation Mortgage department,

Conventional fixed mortgage Application, originator, mortgage broker Georgia

I applied with Regions Bank to obtain a mortgage for my first home. I picked out a house for - in - - and closing would be - on -/-/-. I received a closing disclosure estimate on -/-/- through email with cash to closing of -. I have a deposit of - which will bring the cash to close to -. I continued to receive closing disclosure through the mail two more times with different numbers. The initial amount and cash to closing is - difference. I figured it is just a mistake because I have yet been approved by Regions and they are still working on my paperwork. The numbers will be straighten out once my loan is approved. My loan is finally approved on -/-/- but Region loan officer have n't given me the final estimate for the closing disclosure. I contacted them multiple time throughout -/-/- to -/-/-, which is closing day. The loan officer told me that they are waiting for final inspection on the house before the final numbers can be given out. Final inspection was on -/-/- and I still have n't receive the closing disclosure. -/-/-, the day before closing, I received the


I was promised a 3.875 rate with - discount points from my loan officer but he never gave it to me. On the final closing disclosure, the rate was 3.75 % with .5 % points. I thought that credit is because of that discrepancy. My bank could not wire my cash to closing to the attorney because it was late in the day so I had to wait the day of closing to wire the cash. Regions told me that they could n't process my final closing disclosure because their computer had a glitch so that is the reason I receive the closing disclosure a day before closing. On the day of closing, -/-/-, I went to my bank which open up at -. I called my attorney that I will be a little late. At -, Regions sent me another closing disclosure. This is 20min before closing, are they serious? I am about to enter my bank to wire the funds and they sent me a new closing disclosure? It turns out my cash to close is -, not -. That is - more than what they sent me on -/-/-. What happen if I already wire the money and I am sitting at the closing table and they sent me that final closing disclosure? I should have receive the final closing disclosure 3 days before closing like the law recommended so that I can plan out my days before closing and getting all my funds together. What if I do n't have that extra - to close? I would have defaulted at the closing table. The builder will charge me - per day if I do n't close on -/-/- and I could be facing legal suits from them. The only thing the loan officer told me is that he ca n't do anything for me because that is the final number. I can walk away and redo the loan but I have no choice but to close on -/-/-. I am backed up in the corner, I have to close. By receiving the closing disclosure 20min before closing was very discomforting in the services Regions provided. The final number could have made me not close that day. - is a lot of money for a last minute update. I contacted Regions customer service and told them my situation and all they said was the complaint is filed and they may or may not contact me. Are your serious? I need to be contacted so that I can be heard. I received multiple closing disclosures and I do n't even know which is real and which is fake. I was approved on -/-/- and closing is -/-/-, if there was a glitch in the system why did n't they tell me and waited until the day of closing to tell me? That is too convenient.