Wells Fargo Mortgage Complaint

Home equity loan or line of credit Loan modification,collection,foreclosure

Wells Fargo Mortgage department,

Home equity loan or line of credit Loan modification,collection,foreclosure Washington

I have - loans on my home. The first mortgage after much stress, hassle & lies from this bank, I finally received a loan modification. The - loan is a HELOC with " Wells Fargo ''. They told me that if I could get a loan mod from the first lender it would be much easier to get modified with them. They denied me twice, saying I can afford the monthly payment as is. Which seems to have nothing to do with any reason to deny an approval. The payment would have to go up regardless & if I made less money they would say I could not afford it & be denied as well. They even added $1000.00 to my gross income, of which I do not make. So apparently there is no such thing as approval in any case.There is only an $8500.00 ( approximate ) delinquent amount. If this amount was simply added to the loan amount it would be about $20.00 more per month in payment. So they would rather foreclose on my house than to increase my monthly payment by $20.00. This is outrageous. In 2 years this HELOC will end anyway & the entire amount will be due. If I refinance it will increase my payment by about $600.00 more per month + the cost of the refinance fees. I only have 2 years on support payments left & then do not know if I will have any income at all after that. I was a homemaker and almost - - - now. While my ex still enjoys his - figure job & lavish health insurance. He was the one who caused all of the delinquent payments in the first place. The only choice I am given is to come up with the $8500.00 payment. How do they figure that I can afford that? I am currently making the month payments & have been for the last couple years. It is only the delinquent amount at issue.

Wells Fargo customer in Washington
Jan 21, 2016

* Source: CFPB Complaint Database

Wells Fargo response to complaint:
Closed with explanation

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Contact Wells Fargo

http://www.wellsfargo.com/
(866) 249-3302
[email protected]
420 Montgomery St Frnt
San Francisco CA 94104
Wells Fargo
Wells Fargo

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