Sunrise Credit Services Inc. Debt Collection Complaint

Credit card Cont'd attempts collect debt not owed debt is not mine

Sunrise Credit Services Inc. Debt collection department,

Credit card Cont'd attempts collect debt not owed Debt is not mine Maryland

I 've received a call from Sunrise Credit Services that I owe - - - something dollars from a - Credit Card that 's financed by - Bank. I called - Bank and told them that I did not have and never applied for a credit card from -. I never received any billing statement regarding the charges on the alleged - credit card. I requested proof of this alleged credit card debt but they said all information have been forwarded to Sunrise Credit Services and that I should contact this credit service. I called Sunrise Credit Services and spoke to - - and requested for the proof of the alleged credit card debt. She said she will send it through mail and should reach me within one week. Two weeks passed and I did not receive any. I followed up and was able to spoke to an associate of - and again requested the information of the alleged credit card debt again. The lady said - never put a note/request from - Bank to send the proof of debt to me. The lady said she will put a request from - Bank before she could send the proof of


before she could send the information to me. I asked how long it will take before I receive the information and the lady said she can not give me a time frame for it. I told the lady that I am filing a complaint against them for harassing me for a debt that I do not owe. The lady then tried to refer me to - - Account - which, when I asked, is also under - Bank. I told the lady that I do n't think I will get a fair treatment from this organization since they are also under - Bank. I told the lady that I am filing a complaint against them before the Consumer Financial Protection Bureau instead.

Sunrise Credit Services Inc. customer in Maryland
Jan 16, 2016

* Source: CFPB Complaint Database

Sunrise Credit Services Inc. response to complaint:
Closed with explanation

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