PayPal Holdings, Inc. Prepaid Card Complaint

General purpose card Managing, opening, or closing account

PayPal Holdings, Inc. Prepaid card department,

General purpose card Managing, opening, or closing account New York

i opened an account with paypal after the account was opened i was supposed to receive a payment from a friend i never got the payment so i decided to add money to the paypal account myself on -/-/2016 after the funds was added i received a called from paypal to verify that i had added the funds to the paypal account i confirm everything with paypal then minutes later i didnt have access to my account paypal refuses to give me access to my funds saying it will be on hold for 180 days i have been trying to call paypal and i have been sending emails..i dont care to have a paypal account i just want my money back and they can close the accounts

PayPal Holdings, Inc. customer in New York
Jan 14, 2016

* Source: CFPB Complaint Database

PayPal Holdings, Inc. response to complaint:
Closed with non-monetary relief

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