Key 2 Recovery, Inc. Debt Collection Complaint

Non-federal student loan Cont'd attempts collect debt not owed debt is not mine

Key 2 Recovery, Inc. Debt collection department,

Non-federal student loan Cont'd attempts collect debt not owed Debt is not mine Colorado

Sometime in - - I started receiving letters from - - - from Key2Recovery regarding a debt to a school that I do not owe. At first, she acted professional, but later on she became very rude and uncooperative. I had taken out a private student loan through - - about 6 or 7 years ago, and am still paying on it. I moved from - at the end of - -, and let - know that I did n't have a mailing address yet but that I would give it to her once I set up a - - - She called me several weeks later asking if I had received the document proving that I owed money to the school, and when I asked her where she had sent it, she said it went to -. I reminded her that I left a voicemail as soon as I moved to - and got my - - - with my new mailing address, but she became very rude and said that she sent it and was n't going to send it again. She also called me " uncooperative '', when I have been trying to do everything I can


I do n't see why they never called me in the past 6-7 years if I somehow did owe them money. I have even tried calling the said school several times, but have not heard back. I work at a bank, and have heard of a few debt collection agency scams recently going on, so I know better than to just send off money to them without questioning it. So far, I have not had any proof of anything that I have signed saying I owe this school money. I am still paying - - for the student loan, and everything that has occurred thus far has led me to believe this is fraudulent. It also seems that - has violated the Fair Debt Collection Practice Act. It would make sense to me that if I did indeed owe money to the school, they would probably contact me, and - would have happily updated my address when she was on the phone with me last time ( rather than being rude and saying that she already sent the document proving I owed the debt, and that she was n't going to send it again ). Be that as it may, everything about this seems very fishy, not to mention the fact that a strange number ( - ) keeps calling me, without leaving any voicemails. When I looked it up online, it is a credit management company ... and apparently in -, - authorities arrested - people for what they said was a - scam by a debt collection company that victimized more than - people, and a prosecutor said a wider crackdown was underway. Scary.

Key 2 Recovery, Inc. customer in Colorado
Jan 12, 2016

* Source: CFPB Complaint Database

Key 2 Recovery, Inc. response to complaint:
Closed with explanation

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