Gift or merchant card Unauthorized transactions/trans. issues
PayPal Holdings, Inc. Prepaid card department,
Gift or merchant card Unauthorized transactions/trans. issues Maryland
I have an eBay gift card with a significant balance still on it. Whenever you use an eBay gift card for the first time, it is tied to a PayPal account and can not be used with another account. However, a couple weeks ago PayPal closed my account and will not give me a reason for closing the account. They will not let me reopen the account even though I have done nothing wrong or illegal. This also means I can not use the remaining balance of my gift card. I have attempted to contact both eBay and PayPal, but both give me the runaround on whose fault it is. An eBay supervisor did point out though that PayPal should be the one taking care of this issue since the cards are linked and processed by them.
PayPal Holdings, Inc. customer in Maryland
Jan 13, 2016
* Source: CFPB Complaint Database
PayPal Holdings, Inc. response to complaint:
Closed with explanation
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