Synchrony Financial Credit Card Complaint

Synchrony Financial Credit card department,

Billing statement Maryland

In - 2015 I paid this card off leaving a zero balance. In -/-/- I placed a small order on easy pay of 3 payments of $19.00 for which I never received statements and forgot about in the holiday rush. On -/-/- I received an email from myfico that my credit score was dinged and they were reporting me 30 days delinquent. I immediately contacted them to advise I was not receiving statements and paid the balance in full requesting that all fees, late payment credit reports, my credit limit be restored back to what it had been. To date they have only reversed - late fee of $35.00. I multiple accounts with Synchrony and have never had a problem. I certainly would not default or be late on a $ 20 monthly payment.