Platinum Home Mortgage Corporation Mortgage Complaint

Platinum Home Mortgage Corporation Mortgage department,

FHA mortgage Loan servicing, payments, escrow account California

I have been requesting Platinum Home Mortgage remove the PMI from my account since -/-/- and I am always sent to a loan person to refi. According to everything I have read the PMI is only required to the loan to value has met - %. I have been under that threshold since -/-/-. However Platinum Home Mortgage continues to charge me PMI and when I request it be removed they claim I have not met the requirements. The facts are I purchased the home in -/-/- at a value of - ( loan amount of - ) making the - % value - ( or - if based off the loan ). I have been well under that mark since -/-/- however the Platinum Home Mortgage continues to charge PMI even after I request it be removed. The appraised value is currently over - and has been over - since -/-/- when I have began requesting the removal of the PMI. Please help me in having this corrected.