U.S. Bancorp Debt Collection Complaint

Other (i.e. phone, health club, etc.) Taking/threatening an illegal action threatened to sue on too old debt

U.S. Bancorp Debt collection department,

Other (i.e. phone, health club, etc.) Taking/threatening an illegal action Threatened to sue on too old debt Wisconsin

On -/-/- my US Bank checking account became had a balance of $14.00 and was not sufficient to cover a debit purchase of $16.00. US Bank chose to pay the item and then charged my account $35.00 Overdraft and also multiple returned check fees. Because of the multiple overdrafts fee, continuous overdraft fees, they accumulated to over $500.00. The account was closed -/-/- and transferred to the US Bank Recovery Dept for Collection The account was sold to - - - -/-/-. This collection company increased the amount to $750.00. I received threatening letters from this collection agency and contacted - legal services who gave me a template letter to send ( and is attached ) to stop the 3rd part collection agency from harassing me. The harassment started up again - or - - and I filed a complain with the Consumer Financial Protection Bureau. I thought the problem had been resolved, but another collection agency started up again calling me and threatening me with serving me with papers when the debt was clearly too old to collect. This agency has contact my son, - -, several times in the past two years, has contacted my son 's friends,


them my son 's address in MN, that is how they started harassing him. Then about two weeks ago I received a call from someone saying they had a delivery from a company I never heard of. I was suspicious. I looked up their phone number and it was this collection agency in California. They are very deceptive and threatening and pretend they are lawyers. They have several names. - I call I got from - -, -. I called the number and I got - - who said they were -, - - - - -. - -, - CA -. I asked for an attorney 's name and Bar number and he said there were so many attorney 's he could help me. Another time I called I asked for the same information and someone named - - told me there were no attorneys there and the name of the firm was - - -. My son received a call from - - -, -, - and again from - - - - -. This is all in writing in text on his phone. - - his friend received a text on his phone - -, -.

U.S. Bancorp customer in Wisconsin
Dec 30, 2015

* Source: CFPB Complaint Database

U.S. Bancorp response to complaint:
Closed with explanation

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Contact U.S. Bancorp

http://www.usbank.com/
(800) 872-2657
[email protected]
800 Nicollet Mall Ste 200
Minneapolis MN 55402
U.S. Bancorp
U.S. Bancorp

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