Bank of America Credit card department,
My Bank of America card set up for Automatic payments on the - of every month of $100.00. From - - - of 2015, I have been charged Late Fee. I contacted their customer service and they indicated I was a day late every month. I tried to explain that would make me 29 days early every month. The customer service rep told me " NO '', I was late every month and being charge a late fee. These late fees of $25.00 - $37.00 for 6 months should be refunded to me.
Bank of America customer in Texas
Dec 17, 2015
* Source: CFPB Complaint Database
Bank of America response to complaint:
Closed with monetary relief
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | https://www.bankofamerica.com/ |
Phone | (704) 386-5681 |
Address | 100 N Tryon St Ste 220 Charlotte NC 28202 |
Bank of America | |
Bank of America |
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