Bank of America Credit Card Complaint

Late fee

Bank of America Credit card department,

Late fee Texas

My Bank of America card set up for Automatic payments on the - of every month of $100.00. From - - - of 2015, I have been charged Late Fee. I contacted their customer service and they indicated I was a day late every month. I tried to explain that would make me 29 days early every month. The customer service rep told me " NO '', I was late every month and being charge a late fee. These late fees of $25.00 - $37.00 for 6 months should be refunded to me.

Bank of America customer in Texas
Dec 17, 2015

* Source: CFPB Complaint Database

Bank of America response to complaint:
Closed with monetary relief

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Contact Bank of America

https://www.bankofamerica.com/
(704) 386-5681
100 N Tryon St Ste 220
Charlotte NC 28202
Bank of America
Bank of America

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