I.C. System, Inc. Debt Collection Complaint

I.C. System, Inc. Debt collection department,

Other (i.e. phone, health club, etc.) Cont'd attempts collect debt not owed Debt is not mine Massachusetts

A few years ago -/-/-, ( unfortunately I ca n't remember the date ), I ordered -. The service tech came, installed the product. Within a matter of days - - would n't work. At the cost of $50.00 a tech came and fiddled around with the system got it working and stated that I will never get good reception because of the trees on my property. A couple of days later I called - again because of no reception. Again, at the fee of $50.00, the tech stated I would need to have my trees removed to get good reception. I called - - and asked that they come and remove their system from my home. I called my previous carrier who showed up that very day to reinstall my - -. - sent me a shipping box to send them back their product. I paid my remaining bill and felt assured they were now a part of my past. Since that time - - has been trying to collect $410.00 from me. - states that when I requested their service it


I feel they owe ME money!! I never received the service from them that I paid for. I had it for less than a month and it was never explained to me that I was in a 2 year commitment with them. I recently received a debt collection notice from a collection agency. I called them, stated this information again and they stated they will notify - of my dispute and I should hear back in 60 days. I have had this conversation over and over and over again with - -. From my last conversation with -, I " understood '' they were closing this case and I did n't owe them. I was very surprised to receive a debt collection notice from a collection agency. I need your help to get them to STOP trying to collect money I DO NOT OWE THEM.