Enova International, Inc. Payday Loan Complaint

Enova International, Inc. Payday loan department,

Payday loan Can't stop charges to bank account Can't stop charges to bank account Texas

On Wednesday, - -, 2015, I agreed to a settlement with Cashnet USA for a loan I foolishly got several years ago. The agreement was to pay $250.00 from my debit card that ended with - on -/-/2015. I received a reminder e-mail about the arraignment on Monday, - -, 2015, and so in an attempt to be proactive I went to their website and made a one-time payment of $250.00 using a different debit card. I ignorantly assumed that they would receive the payment, close my account, and leave me alone without me having to call them back but I was wrong. Their " system '' should have been smart enough to do that. Instead, they charged the debit card that I used Monday for an addition $250.00 today, although I have - e-mails stating I authorized them to only debit the card ending in -, not any other card. When I called them, they contend that since I used a different card Monday


system is smart enough to update my records to a card I did not authorize to be used on the - then the system should have been smart enough to know that I had already made the payment on the - to satisfy my agreement. The use of - credit card does not automatically entitle that company to void an existing agreement to use another card at a later date, and this is simply an attempt to steal more money from me. I want the $250.00 back that they stole from me by debiting a card that I did not authorize them to use. This is a very deceptive business practice and they should discontinue it immediately. They should not be able to hide behind " systems '' when debiting accounts. I believe they simply are using this as an excuse to try to bill people money that they did n't agree to pay. This is quite despicable!