Watermark Capital, INC. Mortgage department,
Conventional fixed mortgage Settlement process and costs Maryland
We finished signing all the final loan documents for refinancing and believed everything was done. We were told a few days later that they made a mistake with some of the disclosures that needed to be signed because the law changed 2 months prior, so we were told we needed to resign. Then were told that because of their mistake we would need a rate extension and they would not honor our lenders credit ( $980.00 ). This company has been such a pain to deal with. They wait to the last minute to close, it was very hard to get a hold of our lending agent and never kept us informed. Watermark Capital should n't be a licensed mortgage company if they do n't know how to comply with laws and honor their good faith estimate. We should n't have to pay for their mistake.
Watermark Capital, INC. customer in Maryland
Dec 15, 2015
* Source: CFPB Complaint Database
Watermark Capital, INC. response to complaint:
Closed with explanation
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