Fifth Third Bank Mortgage Complaint

Fifth Third Bank Mortgage department,

Other mortgage Application, originator, mortgage broker Georgia

I have a loan for a lot in - Florida with 53 bank for many years. this lot actually belongs to my sister and her family who is making the monthly payment through me.she could n't get a loan back then so I got a loan for them so they can have a small investment before economy down turn. We have been making a payment every month right at due date on the clock all these years. in the past before loan becomes mature I was being contacted and they would renew the loan with no issues. This time I was not contacted prior to loan become mature on -/-/-. Then I 've got a call demanding the loan to be paid off in whole including all penalties which it comes to about $68000.00 I explained this is impossible with such a short time so if there was anyway they can reconsider of refinancing it so my sister 's family has more time to come up with other means of getting loan on their residence and pay off this loan. this has been going on for almost more than 30 days. every time I call they are stating they need


Seems like 53rd bank either do n't communicate with their own departments or they do n't have an access to the same file or perhaps right hand does n't know what the left hand doing, During all this we have been making our monthly regular payment of $400.00 a month without interruption. These are beside they reported delinquency to my credit file so my credit score from - dropped to - technically we are not late on the loan and still making the payment. I told them we need to sort this out as soon as possible so we can stop the bleeding of destroying my credit any further and start cleaning it up but still no action. I am getting calls from other creditor due to low credit and they are cutting my line of credit as a result. In the meantime I was told by their collection dept that 53 bank getting ready to shot sale the lot which is totally wrong specially when I worked so hard to get the loan extended and hold off is from their side, not my side. - - is my only hope to get my voice to the proper authority for help to fix this problem and help getting my credit back for this unfair act of 53 bank. Furthermore I have most of the communication that was done via email which I can supply upon request. Also I would request to check my credit history and see if there was ANY late or delinquency for past 22 years and since I moved to - I 've heard Consumer Protection helped so many people to get them back on track and I am hoping to such a result in this case. Thank you for your time and help in advance.