The Receivable Management Services Corporation Debt Collection Complaint

Auto Taking/threatening an illegal action attempted to/collected exempt funds

The Receivable Management Services Corporation Debt collection department,

Taking/threatening an illegal action Attempted to/Collected exempt funds New York

My name is - - in - of 2015 I went to - company located on - - in -, Ny. I got insurance from a broker from the company, at the time I had another quote for insurance some where else. I explained to - what I needed, the broker stated she could get me cheaper insurance through - and beat out the other insurance company I was going to. Ok fine, I like to save a little money so I went with -. - gave me - as my insurance carrier. I paid the insurance to activate my policy in -. In - - wanted me to proof household members. I signed - different forms for progressive stating my daughters - -, and - - are not drivers. I had to sign the form for - and then again for another person - - who I do n't even know. Ok fine I will sign these people do not drive my vehicles to keep the policy at a reasonable amount. Still with all that, - kept e-mailing me and writing when the policy was due that I owe - per month for insurance. I would call - to


- over the phone with my debit cards. Each month since - I had an issue with this policy through -. I called - so much each month to report - writing me about that policy I did not agree to. - kept telling me do n't worry about it we will get it fixed. In - - said ok we are going to find you another policy because this is to much. They got me another policy through -. I have had - since - 2015 and - is still stating I owe them - for the policy. First I never agreed to the policy - was trying to give me. I never paid - for any premium, I paid - to them since - 2015. I 'm writing you today because - is sending me letters form R.M.S an collection agency for the remaining balance that I do not owe. I never signed any paper work stating I wanted the high policy. In - I agreed to what I could afford for insurance. There is no paper work signed from me - - for a high policy. I have received two letters already for collection action against me. I have called and called - to get this fixed. - keep stating it should had been fixed already. I called - again on Thursday -, 2015 and told them that - is still writing me about the policy and now the collection agency are calling my home leaving me messages daily about this action. I need help with this, because I do not owe - anything. I do not want this on my credit report, I have enough things to clear up already. Today I called - again spoke with broker, she is the one who I been dealing with since -, 2015. Broker stated today she believes - moved the collection on there end, but has not reach out to R.M.S to let them know to remove the $1100.00. She stated she has called Marketing, this person, that person to get this cleared. I very frustrated with this. I 'm still dealing with this issue since - 2015.

The Receivable Management Services Corporation customer in New York
Dec 15, 2015

* Source: CFPB Complaint Database

The Receivable Management Services Corporation response to complaint:
Closed with non-monetary relief

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