Bank of America Credit card department,
I signed up for a no annual fee credit card through Bank of America with a 0.00 % introductory APR for 12 months. However, I am being charged a $1.00 " Minimum Interest Charge '' on my statement every month. I called customer service the first time I noticed it, and they promised to remove the charge, but this has continued to happen every month since. " Minimum Interest Charge '' is described in their credit card agreement as, " If the total of the interest charges for all balances is less than $1.00, then a Minimum Interest Charge of $1.00 will be assessed on the account. This fee is in lieu of any interest charge. '' I have accrued $0.00 interest thus far due to my promotional APR rate of 0.00 %, and $0.00 interest should not fall under this definition of Minimum Interest Charge.
Bank of America customer in New York
Dec 15, 2015
* Source: CFPB Complaint Database
Bank of America response to complaint:
Closed with monetary relief
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | https://www.bankofamerica.com/ |
Phone | (704) 386-5681 |
Address | 100 N Tryon St Ste 220 Charlotte NC 28202 |
Bank of America | |
Bank of America |
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