Guild Mortgage Mortgage Complaint

FHA mortgage Credit decision / Underwriting

Guild Mortgage Mortgage department,

FHA mortgage Credit decision / Underwriting Georgia

I WAS CHARGED TWICE FOR AN APPRAISAL THAT WAS ONLY DONE ONCE. MY MORTGAGE COMPANY WAS AWARE FOR THE CHARGES AND I WAS TOLD I'D GET MY MONEY BACK. I HAVE YET TO RECEIVE MY REFUND FOR $- WHICH WAS FOR THE SECOND APPRAISIL CHARGE. NO ONE ANSWERS MY EMAILS OR PHONE CALLS. I HAVE ALL CONVERSATIONS WITH MY MORTGAGE BROKER SAVED IN MY EMAIL WITH HIM ACKNOWLEDGING THE FACT THAT I AM ENTITLED TO A REFUND. GUILD MORTGAGE IS THE COMPANY AND - IS THE BROKER

Guild Mortgage customer in Georgia
Dec 14, 2015

* Source: CFPB Complaint Database

Guild Mortgage response to complaint:
In progress

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