Nationstar Mortgage Mortgage Complaint

Other mortgage Loan modification,collection,foreclosure

Nationstar Mortgage Mortgage department,

Other mortgage Loan modification,collection,foreclosure Connecticut

-Nationstar Mortgage foreclosed on my father 's home at - - -, - CT - & the title did not revert back to the bank until -/-/2015. -/Nationstar Mortgage illegally locked me out of the home from - to current not allowing me to retrieve my personal belongings. I have tried for well over a year to get access to the home by the bank but have been ignored and unacknowledged. This complaint is not about the foreclosure itself but about the process that was not followed by the bank to evict my personal belongings. According to the law, the bank forecloses on the real property not the personal belongings inside the house. The personal belongings became a tenant to the house and the bank then would need to file the appropriate paperwork to have the belongings removed. The only person who can remove property from a home is a - - and that is only after ejection paperwork has been filed and processed and approved by the courts.


did not know how to get in touch with the bank. I asked her for contact # or email to the bank and she said she did not have -. Immediately the next day I was advised by - of my former neighbors that the house was being unloaded and dumpsters were being filled up ( see pics ) as well there were multiple pick-up trucks loading my property inside their vehicles. I again attempted contact with the banks hired representative - of - and she refused to help and told me she did not know how to get in touch with the bank. I said what they were doing was illegal and they had no jurisdiction to take my property from the home. In the meantime we were in contact with - -, State Prosecutor for the - - Connecticut - Court who help us initiate an investigation with the - Police for both criminal/civil actions. The - Police have an open case file on this matter ( still open ) and they also have been in contact with all the parties as well. The police advised all parties that no property was to be removed any further from the home and everything was to be put back into the home from the dumpsters. They again were ordered to put all the property left in the last of the - dumpsters back into the house and advise all representatives that there was a criminal investigation going on & that it was illegal to remove it.

Nationstar Mortgage customer in Connecticut
Dec 14, 2015

* Source: CFPB Complaint Database

Nationstar Mortgage response to complaint:
Closed

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Contact Nationstar Mortgage

https://www.nationstarmtg.com/
888-480-2432
[email protected]
PO Box 619098
Dallas TX 75261
Nationstar Mortgage
Nationstar Mortgage

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