Dovenmuehle Mortgage Inc. Mortgage department,
FHA mortgage Loan servicing, payments, escrow account California
To login to Dovenmuehle bank in order to pay my mortgage I put in my registration information.They required new registration in - - - 2015 I re-registered.- when I went to login their system said I need to register.When I try to register the system says I already have an account and am registered.I was locked out and could not pay.I called and spoke to - and she said to speak to their Web support - 2015 .The Web support representative could not help me.I sent them e-mails and finally had to pay by using - for an additional $9.00 on - - 2015.Here it is - - and i am still locked out!! I will call again tomorrow to try to pay but I do n't feel I should have to pay extra to - - just because they ca n't help fix the problem.Any Help what be much appreciated. - - -
Dovenmuehle Mortgage Inc. customer in California
Dec 11, 2015
* Source: CFPB Complaint Database
Dovenmuehle Mortgage Inc. response to complaint:
Closed with explanation
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