Other bank product/service Account opening, closing, or management
The Huntington National Bank Bank account or service department,
Other bank product/service Account opening, closing, or management Ohio
- - - has taken an excessive amount of time to process a loan request for her client, which in turn is holding up - closings contingent on closing this loan, which I am the seller. She has assured everyone involved that this loan is moving as fast as possible yet we seem to be getting no where. Every loan down the line is approved and waiting on - - to do her job in a timely manner. She has given - possible loan closing dates with none going through. Now we are in the - season and everyone expected to be moving into homes before - which does not appear is going to happen. She does not return phone calls, text or messages. She sends one reply after hours so no one can contact her. Her client is upset, I am hot. Does this woman realize that she is affecting numerous loans and lives that are all contingent on her doing her job. We are losing locked in interest rates, past contract dates etc., and she says we should be able to get them extended because she extended her clients. It should not have to come to that and and it would n't if she would have been on the ball from the beginning. If she has to many responsibilities maybe she should be relieved of some so that the loan can be processed in an efficient manner.
The Huntington National Bank customer in Ohio
Dec 08, 2015
* Source: CFPB Complaint Database
The Huntington National Bank response to complaint:
Closed with explanation
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