The Huntington National Bank Bank Account Or Service Complaint

Checking account Problems caused by my funds being low

The Huntington National Bank Bank account or service department,

Checking account Problems caused by my funds being low Ohio

Huntington National Bank had a system issue causing some debits to double charge. Huntington was well aware of this issue as they had banner notifications on thier website while they were working thru the problem. My account was double charged and as promised, huntington reversed those charges. They did not however reverse the Overdraft fee caused by this double charging. I called in and spoke with a telephone banker and teh banker was able to reverse those charges for me over the phone as well as a extended overdraft fee that was also a result of the original overdraft. A day later ( unbeknownst to me ) Huntington reversed the refund off my account. This caused other OD fees when I used my debit card. Huntington now says the charges are my fault when my statement ( screenshot attached ) clearly shows the errors.

The Huntington National Bank customer in Ohio
Dec 07, 2015

* Source: CFPB Complaint Database

The Huntington National Bank response to complaint:
In progress

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