Monterey Financial Services, Inc. Consumer Loan Complaint

Installment loan Taking out the loan or lease

Monterey Financial Services, Inc. Consumer loan department,

Installment loan Taking out the loan or lease Maryland

I ordered an exercise machine from - off of a television infomercial. I agreed to pay - payments of $49.00 per month. One month after receiving the equipment I received a letter from Monterey Financial Services advising that I have a loan with them. A week later the account showed up on my credit bureau report. I never agreed to having an installment loan placed on my credit bureau reports. - - took it upon themselves to set up an account with Monterey Financial. During the course of paying for the equipment I got behind and Monterey Financial reported me as 61-90 days past due. When called Monterey and advised that I was going to sue them as I never gave authorization for them to open an account in my name and place it with the - credit bureaus. - the representative I spoke with received authorization from her supervisor - - that Monterey would change the status to paid as agreed if I paid the account off.I checked my credit files and found that they only reported the account as paid but with late payments. This was not the agreement. Further more the account should have never been placed on my credit files.

Monterey Financial Services, Inc. customer in Maryland
Dec 05, 2015

* Source: CFPB Complaint Database

Monterey Financial Services, Inc. response to complaint:
Closed with explanation

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