Check into Cash, Inc. Payday Loan Complaint

Check into Cash, Inc. Payday loan department,

Payday loan Payment to acct not credited Payment to acct not credited Iowa

Have been a customer at Check into Cash in -, IA for past four years, for which my ongoing business cost me over - in fees. Defaulted on a payday loan for $250.00 on - -, 2015. Emailed company to request payment resolution and also NOT to contact references. Did not resolve account for months of - or -, promised to pay $250.00 by money order mailed to location. But hardships kept me from making payment including mail returned to sender delaying money order and closing of checking account. On Friday, - -, I finally mailed a payment of $50.00 with a request to hold a payment arrangement based on the initial payment. Almost two weeks later, the location has not honored the money order, nor have they offered any acknowledgement of receipt of payment by phone or postal mail. Instead, contacts were made to my references AGAINST my written request. This is a direct violation of laws protecting consumers from unfair debt practices.


Payday lenders such as Check into Cash are great financial institutions with a competitive product that many hard working Americans take advantage of. If hard times happen, a dedicated customer should not be antagonized or patronized for amount due, and all efforts should be made to work with customer on resolving debt. This is a situation where a payment for - of the balance has been presented but not honored, with a direct violation of consumer 's written requests. Resolutions with lender have resulted in nil. I am unsure how to make payment of remaining funds until original payment is applied, and unwilling to work with local storefront location who has offered poor service and no regard for my direct rights.