Wells Fargo Mortgage Complaint

Wells Fargo Mortgage department,

Conventional adjustable mortgage (ARM) Loan modification,collection,foreclosure California

My wife and I have completed successfully - trial loan modifications with Wells Fargo/ASC on loan number - an Investment property. We also completed - trial payments on another Separate Wells Fargo loan number -. Wells Fargo said they would not modify these loans if the liens were not addressed. These liens which the Wells Fargo Home Preservation specialists provided us with were cleared. In - 2015 Wells Fargo modified loan number -, but they have refused to modify this loan number -. They want us to pay off the second lienholder or have them subordinate the lien. The second lienholder has modified their loan twice but Wells Fargo said they will not modify the loan. Our even speak to the Second lienholder who agreed to work with me if Wells Fargo contacts them. I have no single point of contact at Wells Fargo, I keep getting letters but when I call in to Wells Fargo I am transferred from person to persons who keeps telling me to send in documents or call back when I get my second lienholder to subordinate the loan.