Encore Capital Group Credit card department,
I held a credit card from - - - -. I had to retire from my job and was without - payments for over a year. The date was - and at this time I called - - and inform them. I also tried to make payments arrangements when I did received my -, however they sold my debt to Midlands Funding LLC instead. I wrote a letter to Midlands and asked them to verified the date. They sent me a bill of sale with redacted information in it. I wanted to know what they bought my debt for and could we work with this amount. Instead on - -, - they served me with court papers to serve me with the full amount they say I owe but blank out all in their so called verification of bill of sale. I called them immediately I explained that I can not pay them this debt in full as I am retired and collecting Social Security -. I asked them not to contact me by telephone. I also ask them to discharge or settle this debt for what they paid for it not what they are claiming they are saying and they refused. I said ok I will pay you - a month this is all I can afford. This said that was not good enough. On - -, - Again I received notice from the law firm ( debt collector ) stating I did not respond to their request on -/-/-. I again started I spoke with someone and told them on -/-/- that I would send them $20.00 a month and I did and will continue. I want them to verified my debt and not send me paperwork with redacted and blank amounts. I want them to settle this debt for a lower amount and let me make payments. They continue to accept my payments to this day but continue to want to sue me as well.
Encore Capital Group customer in Maine
Nov 21, 2015
* Source: CFPB Complaint Database
Encore Capital Group response to complaint:
Closed with non-monetary relief
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | https://www.encorecapital.com/ |
Phone | (877) 445-4581 |
[email protected] | |
Address | P.O. Box 939069 San Diego CA 92193 |
Encore Capital Group | |
Encore Capital Group |
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