Real Time Resolutions Mortgage Complaint

Conventional adjustable mortgage (ARM) Settlement process and costs

Real Time Resolutions Mortgage department,

Conventional adjustable mortgage (ARM) Settlement process and costs California

-/-/- : Real Time Resolutions- - -- -- - -, CaliforniaZip Code - Re : - - - -, - -, - -, California Account No. : -Dear - - - : This email is in confirmation of the information contained in your facsimile transmission -/-/-, of the unsigned letter from - - - Customer Servicing Department dated -/-/- entitled " Notice of Assignment, Sale or Transfer of Servicing Rights, which in sum and substance states that the servicing rights to the above referenced account representing my second promissory note, in the approximate amount of - - - - - - - ( $100000.00 ) dollars, secured by deed of trust, was sold by -, a operating division and, or subsidiary of - - -, to Real Time Resolutions - Inc., on or about -/-/-, at a time when I was engaged in Chapter -, Bankruptcy proceedings before the United States Bankruptcy Court for - California -, California, without having first applied to the court for relief from stay from the provisions of Section - ( a ), of the United States Bankruptcy Code. I have been able to determine, from other sources at - - -, that this notice


Court for permission to engage in an action which does or may affect my rights as Debtor to property of my Bankruptcy Estate. This sales transaction has additional ramifications in that I never received notice of the sale of the promissory note and deed of trust, from any party to the transaction, as required by California law, and was thereby prejudiced in my ability to determine to whom my obligation was owed so as to make payment on the promissory note or to otherwise discharge the amount represented by the promissory note as being unsecured by the deed of trust due to a lack of equity in the real property at the time of the filing of my Chapter -, Bankruptcy Petition, sufficient to cover the amount of the obligation. My attorneys have advised me that I should reopen my Bankruptcy proceedings to unwind these transactions and obtain a discharge of the promissory note and deed of trust. To that end I have petitioned the Bankruptcy Court to reopen my Chapter - Bankruptcy proceedings. However, I have held preparation of a complaint seeking the avoidance of this obligation in abeyance due to the considerable expense of prosecuting a complaint for avoidance of this lien and the representations made by - - - that it was willing to voluntarily reconvey the deed of trust to me and cancel the promissory note. If this is still the case please advise me in writing on or before close of business -/-/- Regards, - -

Real Time Resolutions customer in California
Nov 19, 2015

* Source: CFPB Complaint Database

Real Time Resolutions response to complaint:
In progress

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