Cottonwood Financial Ltd. Payday Loan Complaint

Charged fees or interest I didn't expect

Cottonwood Financial Ltd. Payday loan department,

Charged fees or interest I didn't expect Louisiana

I filed for a payday loan before joining the - - back in 2013 for an amount not exceeding $1000.00. I have the bank documents where they withdrew the amount from my account. I have been contacted indirectly by a third party, - - -, demanding a payment for the amount of $850.00 owed. They did not verify the original amount, nor did they send me documentation of the original contract. They also threatened legal action if I did not pay the settlement that was offered. I contacted The Cash Store ( original creditor ) to find out if I could get the original document to assess the situation, and whether or not I owed any amount. They said there was a remaining balance that was sold to a third party, and they did not have the original document. I then contacted their corporate office, who said they did not have any original documentation of the contract, and just stated the payments I paid to The Cash Store. They referred me to the third party the remaining balance was sold to, which was not - - -, but - - -, -.

Cottonwood Financial Ltd. customer in Louisiana
Nov 19, 2015

* Source: CFPB Complaint Database

Cottonwood Financial Ltd. response to complaint:
Closed with explanation

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Loading similar complaints

{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}}

{{x.COMPLAINT_WHAT_HAPPENED | preview}}...

Read more