Fifth Third Bank Bank Account Or Service Complaint

Fifth Third Bank Bank account or service department,

Other bank product/service Making/receiving payments, sending money Ohio

Fifth Third Bank offers an Access 360 debit card that apparently they have no control over. During a recent trip to pick-up a carry out order at a restaurant, I was over charged. I contacted the restaurant and they explained the error and said that I should contact my bank since the amount they put through was for the actual amount of purchase. Apparently, this card, when used at a restaurant, automatically imposes a - % tip onto the price of the food order. I called Fifth Third about this. I was told that they have no control of this kind of overcharging and that they had no contact information so I can address this with the company responsible for the card 's programming. So, this is a feature that can not be cancelled.