PayPal Consumer Loan Complaint

Installment loan Managing the loan or lease managing the loan or lease

PayPal Consumer Loan department,

Installment loan Managing the loan or lease Managing the loan or lease Connecticut

A payment in the amount of - was sent to a - - via Paypal Credit on - -, this was sent in error. Two previous payments made from my regular Paypal account in the amounts of - on - - and - on - -, also to sent to - overdrew my account. The payments were made from my checking account and were both returned, Paypal in turn overdrew my account bringing it negative -. I was unaware of this and sent another payment of - to cover both payments, which I thought were returned and not sent to recipient. I have since disputed this transaction with Paypal Credit, however, they keep requesting proof of prior payment, which was already provided to rep who took dispute information over the phone. I called in again on or around the -/-/- or possibly week before with the same information, also provided above. Ive also sent this via secure message on Paypal.com. Please note, the payment ( s ) were for services rendered from an - -, she was or is using - - 's Paypal account to receive payments for herself.

PayPal customer in Connecticut
Nov 16, 2015

* Source: CFPB Complaint Database

PayPal response to complaint:
Closed with explanation

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(408) 967-1000
2211 N 1st St
San Jose CA 95131
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