Community Choice Financial, Inc. Debt Collection Complaint

Payday loan Communication tactics frequent or repeated calls

Community Choice Financial, Inc. Debt collection department,

Payday loan Communication tactics Frequent or repeated calls Texas

A couple of years ago I took out a loan from a company named Cash Central. They ceased communication with me about a year ago but within the last few months - - - has been calling my work number. I can not take personal calls at work and after the second or so call to my work number I called from my cell phone during work hours to tell them. They continue to call my work number, which is a violation of the FDCPA. Today the representative from their company acknowledged that I did tell them to not call me at work but they did it anyway, and he says I wo n't talk to them at the other numbers they have called but they 've never left a message on any other number since I told them not to call me at work. They may be calling my cell phone from spoofed or unavailable numbers but because I get a lot of telemarketing calls unless I know the number or someone leaves a message I do n't pick up. It seems like calling from spoofed or unavailable numbers and not leaving a message is an attempt to skirt debt collection laws. Because this company has violated the FDCPA and admitted to it on their recorded line I want them to close my file and never contact me again.

Community Choice Financial, Inc. customer in Texas
Nov 13, 2015

* Source: CFPB Complaint Database

Community Choice Financial, Inc. response to complaint:
Closed with explanation

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