Quicken Loans Mortgage Complaint

Conventional fixed mortgage Credit decision / Underwriting

Quicken Loans Mortgage department,

Conventional fixed mortgage Credit decision / Underwriting Georgia

I want to complain about Quicken Loans who holds my second mortgage. I was trying to refinance my first mortgage under the - program to lower my monthly mortgage payment. Quicken refused to subordinate their loan although I have 75 % loan to value on the first and a combined loan of 95 %. I ca n't imagine why they are doing this. I declared bankruptcy about 6 years ago and could have included the second. I wanted to do the right thing and have continued to send my payment - which became Quicken, over the years.

Quicken Loans customer in Georgia
Nov 12, 2015

* Source: CFPB Complaint Database

Quicken Loans response to complaint:
Closed with explanation

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