Schachter Portnoy, L.L.C. Student Loan Complaint

Schachter Portnoy, L.L.C. Student loan department,

Non-federal student loan Dealing with my lender or servicer Received bad information about my loan New Jersey

- - is harassing me for payment of my son 's student loan. First, they went through -, now a law firm in New Jersey, Schachter Portnoy, LLC. My son has been paying this loan through - for many years. They were accepting his payment up until -, 2015 when they returned it to him. His address is on file with the loan companies ; however, they are still sending letters to my home. He has n't lived in that house in over 8 years. - is willing to pay the loan, but no one has returned his calls or contacted him. They are just threatening me. I return his letters to them unopened and tell them to mail it to the correct address. His forwarding order stopped from our house years ago. I do not appreciate the threats and these collectors telling me the loan is in default. He has been paying the loan in good faith and all he received from - was the returned check. No other information was provided to him as to who to contact about this loan. When - took over the loan from - and -, the first thing they should have done was contact my son prior to proceeding with the collection process. In turn, this is unfair to my son and myself.