Afni, Inc. Debt Collection Complaint

Other (i.e. phone, health club, etc.) Cont'd attempts collect debt not owed debt is not mine

Afni, Inc. Debt collection department,

Other (i.e. phone, health club, etc.) Cont'd attempts collect debt not owed Debt is not mine Colorado

I was using - - as my provider. At a point the recorder in my home would fill with unrequested shows preventing me from recording what I wanted to record. I called - - they sent out a - and he worked for 3 hours and finally replaced the recorder. In about 3 days the new recorder did the same thing. I contacted - - and they said it was a software problem they would not come out and could not give an estimate on when it would be corrected. I told them if they could not supply the service I contracted from them, I would have their service replaced. I then got - -. After talking to - - again they sent me a refund for the partial month not used and said they would close the account. Several months later they started to attempt to collect $230.00 from me. I sent them - letters explaining they had previously sent me a refund and that they agreed they were not meeting the previous agreement. I told them if they wanted to collect the debt to please file a suit. Lately they have turned the account over to AFNI for collection. I wrote AFNI giving the same facts and asking for a suit be placed against me. AFNI has now placed this debt on my credit report with a very negative effect. I am requesting they either file a suit or remove the debt. Thank you for your assistance in this matter.

Afni, Inc. customer in Colorado
Oct 30, 2015

* Source: CFPB Complaint Database

Afni, Inc. response to complaint:
Closed with explanation

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Contact Afni, Inc.

http://afni.com/
(309) 828-5226
[email protected]
404 Brock Dr
Bloomington IL 61701

Loading similar complaints

{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}}

{{x.COMPLAINT_WHAT_HAPPENED | preview}}...

Read more