The Huntington National Bank Bank Account Or Service Complaint

The Huntington National Bank Bank account or service department,

Checking account Deposits and withdrawals Ohio

Hello, On -/-/15 Huntington Bank double debited checking account customers due to system errors. My account was affected, resulting debit transactions being declined even though I had money in my account. This was embarrassing and unacceptable. Moreover, My overdraft protection kicked in so i had to manually move that money back to my overdraft account. Once I moved the overdraft money back, Huntington also automatically moved that money back resulting in my checking account to be debited an extra $1100.00. We are now over 1 week since Huntington erroneously double debited - folks and my checking and overdraft account are STILL broken. My own money has not been available to me for quite some time. I have been advised different things from various Huntington employees, and so far none have been true or correct. I have chat transcripts and there are recorded phone conversations as proof that I have been lied to on multiple occasions. I am very concerned that this will not get fixed, as we are at over a week since the double debit issue. This is extremely concerning behavior by Huntington towards its customers. At this point I have no choice but to continue to escalate, as


1. I was advised that since I manually transferred the money back to my ODP account the automatic transfer would NOT apply. This was not true. 2. I then chatted with a bank rep ( I have the chat transcript ), who advised me to just transfer the money from the ODP back to the checking acct. This did not work since the ODP account was in the negative, another false statement from a Huntington rep. 3. I spoke to a phone bank rep on -/-/- ( which was recorded and on record ), who promised me the issue would be fixed overnight. This was not true, it had not been fixed.