Transworld Systems Inc. Debt Collection Complaint

Transworld Systems Inc. Debt collection department,

Medical Cont'd attempts collect debt not owed Debt was paid California

On -/-/15 I was Notified that My husband owed $1600.00 to Transworld Systems Inc for a medical Debt from - - -. I called them and was able to get any information regarding the account other than I owed them. I called - and they said that I only owed $580.00 and I have to pay it to the Collection Company. So on -/-/15 I Paid the $580.00 to Transworld System INC. They still stated that I owed $1000.00. I told them that no My insurance has settled with - town they said that they would have to send a request for the information from roop town to have the adjustment. So Once the payment was made I asked that Transworld when I would be receiving a receipt. They told me that It would take 30days to issue a receipt for payment. I then Asked If I could be emailed or faxed it they told me no they do n't do that. So on -/-/15 I called to see if it had back to Transwold because the debt was still showing up on my husbands credit report. So I called both - and Transworld and neither had talked to each


with each other and get this clear. Both Said that they have sent a request over for information but nothing has been sent back. I have called every day since ( mom-Fri ) and tried to get this issue cleared and as of today -/-/15 Transworld has closed the account but still say I owe $1000.00 and have yet to notify - - that I paid $580.00 to them. So - still say I owe $580.00. At this time we have had to extend the closing date once due to not being able to get this account closed with a $0.00 balance. I have requested a receipt several time and TransWorld has yet to give it to me.. They faxed my Loan Officer a Letter yesterday stating that I still owed $ -.But no receipt for the payment of $580.00. When I call they say the account has been closed. I feel as if they are holding us hostage. We are currently living in a motel since we where expected to move in to our new home on -/-/15 and had to be out of our current home on -/-/15. All of this due to them being not willing to communicate with the original creditor to clear up the situation. I have offered to send them the information but Transworld was un willing to take it. I am very frustrated and feel very upset and Do n't want to see this happen to others.