Credit card Cont'd attempts collect debt not owed debt was paid
U.S. Bancorp Debt collection department,
Credit card Cont'd attempts collect debt not owed Debt was paid California
on -/-/15 my husband and I attempted to make a purchase through my US Bank credit card for $8000.00. US Bank did not pay the $8000.00 to the business. We were contacted within a few days by the business owner and we were told that US Bank did not pay the $ - and that we needed to pay him. On -/-/15 we paid the $ - by making a direct deposit to the business owner 's bank account. US Bank subsequently charged the $ - to my credit card on -/-/15 after we had already paid the business owner. The business owner never received the $ - from US Bank. After receiving my billing statement and realizing that US Bank charged me the $ -, I called US Bank and disputed the charge. They told me I needed to provide verification that I had paid the $ -. I provided the direct deposit receipt for $ - showing that the money had been deposited into the business owner 's bank account. U.S. Bank has not removed the charge from my account and is now charging me interest and harassing me about payments.
U.S. Bancorp customer in California
Oct 28, 2015
* Source: CFPB Complaint Database
U.S. Bancorp response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | http://www.usbank.com/ |
Phone | (800) 872-2657 |
[email protected] | |
Address | 800 Nicollet Mall Ste 200 Minneapolis MN 55402 |
U.S. Bancorp | |
U.S. Bancorp |
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