Nationstar Mortgage Mortgage department,
Other mortgage Loan modification,collection,foreclosure Oregon
I had missed one ( 1 ) payment in 35 years of home ownership- that being one payment -/-/-- NONE -/-/- during application.. in -/-/- I missed another as a result of their foot dragging. -/-/-- begin HAMP application/s with - -, while applying, loan sold to Nation Star, now -/-/-- had to start over. continued application process for nearly two ( 2 ) years- docs after docs after docs. HUD rep involvement/class -/-/-, by -/-/-- informed I was denied HAMP- apparently they sold the note in -/-/- to - prior to disclosure/ HAMP denial. I never received denial of all programs then available- never provided opportunity to appeal nor was a 'Tier 2 ' visited by said servicer- they simply sold the note in the middle of my application. In addition, I was informed in writing at least once of ineligibility as the loan was not -- when in fact it was along with
Also-the denial I DID receive said simply- " Borrower does not occupy residence '' ( never lived ANYWHERE else in 20+ years. Promptly informed - was not 'obligated nor willing to offer a reduced mortgage or HAMP ''. -/-/-- HomeSettlement sells loan to - - ( representing - - ) now having missed two payments -/-/- -/-/- and - accepted $1500.00 each month in -/-/- & -/-/--I was informed -/-/- that - had become the servicer- purchasing with knowledge of the two short payments. Received notice of denial on -/-/-, four ( 4 ) days after the date of the letter of denial via -. So now here we are with an explanation of denial as except denial for ALL programs except 'Short Sale'This will not happen and I apprised them as outlined on their denial form, by telephone - - -/-/-. One of the programs denied- requires unemployment.. now that I have returned to work- albeit sporadically this program is not applicable- though when I was unemployed and applying to Nation Star- I was never told this was a requisite- but now, as my life is improving a bit, this IS a requisite! I have been able to demonstrate -/month religiously for several years and they describe the income as " not acceptable/ insufficient '' for most, if not all available programs. The documented behavior of Nation Star is an egregious/blatant misrepresentation of a Loan Servicer. not only did the OSHI ( an Oregon program ) fail me- providing ALL necessary documentation, they too misrepresented the program as ... " I own other residential real estate '' this is a blatant lie. The egregious misrepresentation of these programs is an obomination of power- contributing to the American Economy for forty ( 40 ) years- banks bailed out, monies provided to help- THESE PROGRAMS ARE A RUSE. OAR 137-020-0805 ( Oregon Servicing Rules ) Secretary of StateUnfair and Deceptive Acts in Mortgage/Loan Servicing has been perpetrated upon me at the least.
Nationstar Mortgage customer in Oregon
Oct 27, 2015
* Source: CFPB Complaint Database
Nationstar Mortgage response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | https://www.nationstarmtg.com/ |
Phone | 888-480-2432 |
[email protected] | |
Address | PO Box 619098 Dallas TX 75261 |
Nationstar Mortgage | |
Nationstar Mortgage |
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