Bank of America Credit Card Complaint

APR or interest rate

Bank of America Credit card department,

APR or interest rate North Carolina

Opened a credit card account with Bank of America and charged using a 0 % APR promotional rate. According to BAC that rate ended on -/-/2015. On -/-/15 BAC sent me a statement that indicated a balance of $6500.00 ( I have no idea where that - came from ) with NO indication that any interest would be charged to the account, no indication ( as they NOW tell me ) that I need to call them for a payoff amount. I immediately sent them a check to cover the ENTIRE balance ( $6500.00 ) which they credited to the account -/-/2015. To me that should have paid the entire account in FULL. The next month I get a statement from BAC claiming that I now owe them $25.00 in interest on the account. I feel that is VERY DECEPTIVE ; consumers should have an expectation that paying off an account IN FULL well before the due date ( indeed, only 8 days past the statement date ) that there should be NO huge interest fee charged unless there 's some indication on the statement that this will occur. This is a very deceptive practice and I 'm sure I 'm not the only one who has been scammed by this.

Bank of America customer in North Carolina
Oct 27, 2015

* Source: CFPB Complaint Database

Bank of America response to complaint:
Closed with explanation

Consumer disputes how Bank of America handled their complaint

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Contact Bank of America

https://www.bankofamerica.com/
(704) 386-5681
100 N Tryon St Ste 220
Charlotte NC 28202
Bank of America
Bank of America

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