Bank of America Credit card department,
They charged me interest when my balance was negative, telling me that if I pay late, they can charge me interest for two months after my balance is -. Charging interest the first month makes sense - I pay late, so they charge interest. But I paid not long after the due date, and then the balance was not just -, but negative. They told me they can charge me interest anyway, for two months. I am not worried about the money per se, just that it is a fraudulent practice that is hurting other people, as well.
Bank of America customer in Massachusetts
Oct 21, 2015
* Source: CFPB Complaint Database
Bank of America response to complaint:
Closed with monetary relief
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | https://www.bankofamerica.com/ |
Phone | (704) 386-5681 |
Address | 100 N Tryon St Ste 220 Charlotte NC 28202 |
Bank of America | |
Bank of America |
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