Empowerment Ventures, LLC Credit Card Complaint

Empowerment Ventures, LLC Credit card department,

California

I Am a nine ( 9 ) year account holder with Rushcard, on - -, 2015 Rushcard updated their system which was more like a crash leaving myself aswell as - customers with money and direct-deposited funds missing from their accounts. When myself and others ( As I have read online ) attempt to access our accounts our money is missing and deposits made to our accounts are lost in limbo with really no answer from customer service and a customer service number that plays elevator music while u either remain on hold indefinately or are hung up on when the line is purposely and repeatedly disconnected. Today is - -, 2015 and this has been an ongoing problem since - -, 2015