Other (i.e. phone, health club, etc.) False statements or representation attempted to collect wrong amount
Afni, Inc. Debt collection department,
Other (i.e. phone, health club, etc.) False statements or representation Attempted to collect wrong amount Florida
I had an account with - - that went to AFNI collection agency. The original debt was for $470.00. I settled the debt with AFNI for $230.00. On - -, 2015, when I settled, I paid half of the settlement which was $110.00. It was n't until recently when I went to pay the settlement off that AFNI sent the collection BACK to - - on - -, 2015. AFNI told me to call - to conduct any business/payments regarding the account. I called -, they referred me back to AFNI. I went back & forth several times with both companies because AFNI said they could not do anything on the account because they no longer had the account. - told me that AFNI never notated the account properly, so they do n't have any record of any settlement. They only have the original balance of $470.00, minus the $110.00 payment that I made. So - wants me to pay $350.00 to pay off the account instead of the settlement amount that should have been documented by AFNI.
Afni, Inc. customer in Florida
Oct 19, 2015
* Source: CFPB Complaint Database
Afni, Inc. response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | http://afni.com/ |
Phone | (309) 828-5226 |
[email protected] | |
Address | 404 Brock Dr Bloomington IL 61701 |
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