Army and Air Force Exchange Service Credit Card Complaint

Credit card protection / Debt protection

Army and Air Force Exchange Service Credit card department,

Credit card protection / Debt protection Florida

I called the Navy Exchange customer service today to remove an authorized user from my account. I was told by a customer service representative and their supervisor to call back in 48 hours to remove the authorized user from my account, giving the person I am revoking authorization an additional 48 hours to make purchases that as of today I no longer authorize. They sited system limitations '' as the reason I can not remove an authorized user from the account.

Army and Air Force Exchange Service customer in Florida
Oct 19, 2015

* Source: CFPB Complaint Database

Army and Air Force Exchange Service response to complaint:
Closed with explanation

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